For any support issues, please email firstname.lastname@example.org
CloseComms (UK) Ltd. (Trading as VenueNow) ("We") are committed to protecting and respecting your privacy.
This policy together with our Terms and Conditions and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our web app and recognise the importance of keeping that information secure and letting you know what we will do with it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is CloseComms (UK) Ltd, Beechwood House, Beechwood Park, Christchurch Road, Newport, NP19 8AJ (registration number ).
This policy only applies to our app. If you leave our app via a link or otherwise, you will be subject to the policy of that web app provider. We have no control over that policy or the terms of the web app and you should check their policy before continuing to access the app.
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our app and to deliver a better and more personalised service. They enable us:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our app, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our app; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our app may, from time to time, contain links to and from the web apps of our partner networks, advertisers and affiliates. If you follow a link to any of these web apps, please note that these web apps have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these web apps.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
The materials contained on our app are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this app and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this app.
VENUENOW IS AN APP OPERATED BY CLOSECOMMS (UK) LTD ("WE"); WE ARE A COMPANY REGISTERED IN ENGLAND AND WALES UNDER REGISTRATION NUMBER . OUR REGISTERED ADDRESS IS 11 MARGUERITES WAY, ST FAGANS, CARDIFF, CF54QW. OUR MAIN UK OFFICE ADDRESS IS BEECHWOOD HOUSE, BEECHWOOD PARK, CHRISTCHURCH ROAD, NEWPORT, NP19 8AJ. OUR VAT NUMBER IS [GB 170945300].
Access to our app is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our app without notice (see below). We will not be liable if for any reason our app is unavailable at any time or for any period.
We are the owner or the licensee of all intellectual property rights in our app, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our app for your personal reference and you may draw the attention of others within your organisation to material posted on our app.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our app must always be acknowledged.
You must not use any part of the materials on our app for commercial purposes without obtaining a licence to do so from us or our licensors.
We aim to update our app regularly, and may change the content at any time. If the need arises, we may suspend access to our app, or close it indefinitely. Any of the material on our app may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our app is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
You must not misuse our app by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our app, the server on which our app is stored or any server, computer or database connected to our app. You must not attack our app via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our app will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our app or to your downloading of any material posted on it, or on any web app linked to it.
The Welsh law courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our app.
If you have any concerns about material which appears on our app, please contact firstname.lastname@example.org